How to Choose a Reputable Roof Cleaner

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Consumer Awareness Guide to hiring a roof cleaner!

Hi! We’re excited and grateful for the opportunity to provide you with information about roof cleaning and help you choose a roof cleaning company.

It seems that roof cleaning is the subject of much confusion. In fact, people have so many misconceptions about roof cleaning we decided to offer this consumer education message so when you select a roof cleaning company, you can make an informed intelligent decision.

In just a moment, we’ll share with you six costly misconceptions about roof cleaning. We’ll also give you eight questions you should ask a roof cleaning company before you invite them into your home.

Now here’s… “Misconception #1: You should wait as long as possible before cleaning your roof.

This is false. Gloeocapsa magma, Moss, Mildew, Lichen, if left untreated as the growth holds moisture within shingles causing premature aging, rotting, and/or granule loss

 This cuts your roof, just as if you had used a knife, causing it to wear out faster. The longer you wait to have your roof cleaned, the more damage you do to it.

Misconception #2: The only reason to clean roofs is to get out the dirt.

This is also false. There are numerous benefits to having your roof cleaned. Outdoor air contains algie, fungus, bacteria, air pollution, cigarette smoke, car exhaust — and hundreds of other chemicals. When you and your family members come into your home, those pollutants are carried in and usually end up in your floor.

If you have allergies, asthma, emphysema, or other breathing problems – one major source of your problem could be the pollens, fungus, and chemicals in your roof. The only way to remove moss, lichen or algie residues on your roof is to have it professionally cleaned.

Misconception #3: One method of roof cleaning is as good as another.

We disagree. When it comes to roof  cleaning there are many methods to choose from. But be careful, there are also problems associated with some of these methods. Pressure washing the roof will cause granule loss. By soft washing your roof it will stays cleaner longer, spots do not reappear, and there is no risk of mold or mildew growth, rippling, shrinkage, or granule loss. Bottom line – soft washing is better when it comes to cleaning your roof.

Misconception #4: Having the right equipment is all a company needs to clean your roofs properly.

Not true. Many companies own their own equipment – – but more importantly, the employees must know how to use it correctly. Thorough training of employees is critical to quality service. This is why it’s important that you choose your roof cleaner carefully. The best resources for researching a roof cleaner are their past customers.

Misconception #5: The Company that offers the lowest price is the company you should hire.

Maybe—but not always. Any ethical roof cleaner should be able to explain the value of the service for the price they charge

The price you see advertised may not be the price you pay.

Some roof cleaners advertise low roof cleaning price, then pressure you into paying a lot more once they get inside your home. Sadly, some roof cleaners may even break the law by using illegal bait and switch tactics. That’s why we’ve recorded this message, as a way of safeguarding the public. The only way you can make an intelligent decision is to have all the facts you need. There are no hidden costs with “360 Soft Wash”. The price you are quoted before we begin cleaning is the price you will pay.

Misconception #6: Any honest roof cleaning company should be able to give you an exact price quote over the telephone.

We wish this were true, but it isn’t.

Honest, reputable roof cleaning companies almost never price roof cleaning by the house. Instead, roof cleaning is usually priced by the square foot. So if you’d like us to tell you the exact cost of cleaning your roof, we need to know the exact number of square feet that you want cleaned. To get an accurate measurement, we use a measuring tape to calculate the exact size of the roof area. We will also take into consideration the style and condition of the roof. Certain types of roof are harder to clean than other types, and roof that hasn’t been cleaned for ten years will take longer to clean than roof that we cleaned within the last year. Many factors contribute to the price of quality roof cleaning, and it is not always possible to determine every factor over the phone. The best way to get the most accurate price for roof cleaning is to have an in-home estimate.

Finally, ask questions. The way you learn about a company is to ask specific questions and listen carefully to the answers. Here are eight tough questions to ask a roof cleaner before he begins to clean your roof:

  1. What method of roof cleaning do you use?
  2. What are the benefits of your system over other methods?
  3. Are there any concerns I should have after the cleaning is complete?
  4. How often should I get my roofs cleaned?
  5. What training have you and your technicians undergone?
  6. How do you determine the cost and what is included in the price?
  7. How will the stain resistant treatment on my roof be affected by your cleaning, and will it affect the warranty?
  8. Do you guarantee your work in writing?

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